Bookings · Floor · Kitchen · Till
One system for the whole service.
Pasaplatos is a restaurant management system. It brings together bookings, the floor plan, orders, the kitchen screen and the till, with the same guest profile from booking to receipt.
Pasaplatos is Spanish for the pass: the hatch where the kitchen hands plates over to the dining room. The one place in a restaurant where the two meet. Hence the name.
Flat fee per restaurant. No per-cover fees and no lock-in contract, with unlimited users and tablets.
What wears you down
What restaurateurs put up with from their software, and shouldn’t have to.
These are complaints that keep coming up in public reviews of the industry’s big providers. We sum them up in our own words.
Per-cover fees
Paying for every person who books through the platform, even for long-standing regulars who were already coming of their own accord.
They pay for customers who have known them for years and would have come anyway.
Support that vanishes
At ten o’clock on a Saturday night there is nobody on the other end, and that is exactly when it hurts.
The system goes down in the middle of a Saturday night and nobody answers.
Leaving costs more than staying
Lock-in contracts tied to the POS system or the card terminal, price rises at fifteen days’ notice and an ordeal to cancel.
The fee kept being charged during the August closure.
How it works
A whole service, from booking to receipt, without switching systems.
Each screen knows what happened on the one before. The booking becomes a table, the table an order, the order a receipt, and it all stays on the guest’s profile.
- 1 The booking
The guest books on their phone. You don’t do a thing.
- 2 The table
They arrive, they sit down and the table changes colour.
- 3 The order
Ordered at the table, it shows up in the kitchen. No paper, no shouting.
- 4 The kitchen
The screen that hangs on the wall and calls back “heard”.
- 5 The bill
Payment is taken at the table and the receipt prints itself.
Commitments
Eight clauses written into the contract.
Nearly all of them address one of those complaints. They are not company values: they are conditions.
- Public pricing, the same for everyone.
- Flat fee. Zero per-cover fees.
- No lock-in contract. Cancel in one click.
- If you close in August, you don’t pay for August.
- Your data is yours.
- Price frozen for two years.
- Support from a real person, every day from 12:00 to 00:00.
- Sixty-day trial, no card needed.
Pricing
Three plans. Per restaurant, with unlimited users and tablets.
Public pricing and a flat fee, with no per-cover fees. The first 60 days are a trial, no card needed.
Let’s talk
Request a trial. A real person will reply.
We’ll drop by your restaurant if you’re near Barcelona, or do it over a video call. We set up the menu and the floor plan with you and give you sixty days to decide.